Refund Policy
Effective Date: May 25, 2026
Thank you for using GSM TOOL SERVER. Please read this Refund Policy carefully
before purchasing any service or digital product from our website.
Due to the nature of digital products and GSM services, all sales are generally final and non-refundable.
1. Digital Services
GSM TOOL SERVER provides digital services including:
- IMEI Services
- Software Activations
- Remote Unlocking
- Credits & Subscriptions
- Server-Based Tools
- Digital Access Services
Since these services are digitally delivered and processed instantly,
refunds cannot be guaranteed once processing has started.
2. Eligible Refund Cases
Refunds may only be approved under the following conditions:
- The service was not delivered.
- The order could not be completed by our system.
- Duplicate payment was made.
- The service is permanently unavailable.
- Technical issues caused failure before processing started.
3. Non-Refundable Situations
Refunds will NOT be provided in the following situations:
- Incorrect IMEI or information submitted by the customer.
- Wrong service selected by the user.
- Customer changed their mind after purchase.
- Device incompatibility issues.
- Delays caused by third-party providers or servers.
- Completed or processed services.
- User misunderstanding of service descriptions.
4. Refund Request Time
All refund requests must be submitted within 48 hours of the original purchase date.
Requests submitted after this period may not be considered.
5. Processing Time
Approved refunds may take between 3 to 15 business days depending on:
- Payment provider
- Bank processing times
- Card issuer policies
6. Chargebacks
Customers are encouraged to contact our support team before opening
any payment dispute or chargeback.
Fraudulent chargebacks may result in:
- Permanent account suspension
- Service restrictions
- Legal action where applicable
7. Service Delivery Delays
Some GSM services rely on third-party servers and providers.
Delivery times may occasionally be delayed due to:
- Server maintenance
- External provider delays
- Technical issues
- System updates
Delays alone do not automatically qualify for refunds.
8. Contact Support
For refund requests or billing questions, please contact us through our official website:
https://gsmtoolserver.com
9. Changes to This Policy
We reserve the right to modify this Refund Policy at any time without prior notice.
Updated versions will be published on this page with the revised effective date.